Matching system not working

What Wildbook are you working in? Sharkbook

What is the entire URL out of the browser, exactly where the error occurred? Wildbook

Can you describe what the issue is that you’re experiencing?

I have a shark that I would like to ID. When I create an annotation and select my search criteria for Australia. I only get ‘against 2 candidates’, even though it should be comparing to hundreds. I also can only select ‘My Data’ to search (see images). When I use the spot pattern function and try to run a search, it asks for the annotation, so that method isn’t viable at the minute. At the moment I am unable to run matches. Thank you!

Can you provide steps on how to reproduce what you’re experiencing?

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

Hi @drobinson

We’re actively working on this. It was initially reported here: Sharkbook - MiewID detections not working

We hope to have an update soon. Thank you for your patience.

Hi @drobinson This should now be resolved. Please give matching a try.

Hi Jason, I tried today but couldn’t get it to work; I have uploaded a common pattern shark which would usually give me lots of matches but here only one? When I create a spot pattern option it generates the image but still wants an annotation to run a match. Thank you. David

Hi @drobinson

Can you please send me the link to this match result and its encounter? I have been running a few matches, such as running LSBB-862, and I am seeing MiewID return a list of candidate matches almost instantaneously and Hotspotter return a few minutes after. There might be something about this specific encounter I need to address.

Thank you,

Jason

Hey Jason, here is the link: Wildbook

I also get an error report on the spot mapping:

Thanks

David

Hi @drobinson

I am happy to jump on a call this week if it helps. If I run the annotation against Flat Rock, which seems to have ony 3-4 candidates on the left side to match against, I get this result:

MiewID says no match, and Hotspotter suggest some very low score candidates.

Broadening matching to include all of Queensland (just to test broader matching):

shows the same pattern but shows more match candidates being considered. Are any a true match?

I was able to get Modified Groth to submit spots and run:

New patterns can be added here:

Scans can be re-run from here:

I’ll send an email separately, and let’s jump on a call to better reproduce this from your desktop.

Thank you,

Jason