Matching system not working

What Wildbook are you working in? Sharkbook

What is the entire URL out of the browser, exactly where the error occurred? Wildbook

Can you describe what the issue is that you’re experiencing?

I have a shark that I would like to ID. When I create an annotation and select my search criteria for Australia. I only get ‘against 2 candidates’, even though it should be comparing to hundreds. I also can only select ‘My Data’ to search (see images). When I use the spot pattern function and try to run a search, it asks for the annotation, so that method isn’t viable at the minute. At the moment I am unable to run matches. Thank you!

Can you provide steps on how to reproduce what you’re experiencing?

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

Hi @drobinson

We’re actively working on this. It was initially reported here: Sharkbook - MiewID detections not working

We hope to have an update soon. Thank you for your patience.

Hi @drobinson This should now be resolved. Please give matching a try.