If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
In which Wildbook did the issue occur?
Zebra
What operating system were you using? (eg. MacOS 10.15.3)
Windows
What web browser were you using? (eg. Chrome 79)
Edge
What is your role on the site? (admin, researcher, etc)
researcher
What happened?
What did you expect to happen?
See the results
What are some steps we could take to reproduce the issue?
Was the encounter these matches came from deleted? When going back to the encounter associated with these results, I got a 404 not found error, which would usually occur when an encounter is deleted: http://zebra.wildme.org/react/encounter?number=bf45021d-74ba-4e5a-a023-8b59c9775bd6
Thank you! There does appear to be a problem with image analysis right now. I’ll need a little more time to get that taken care of.
Thanks for your patience. The issue that caused image analysis to fail was corrected and we re-sent this encounter back to ID and it has match results now. Since this was part of an import where other encounters may have run into the same issue, my suggestion is to re-run ID for this import and you that should clear out the matching errors.
