Problem with outdated or phantom images appearing in Bulk Import directory

What Wildbook are you working in?
Whiskerbook

What is the entire URL out of the browser, exactly where the error occurred?
https://whiskerbook.org/import.jsp?taskId=b6ea2ce8-dfb0-4306-9223-def132029a51
and
https://whiskerbook.org/import/reviewDirectory.jsp

Can you describe what the issue is you’re experiencing?
After uploading a new batch of 42 images through the bulk import tool, the system initially reports 85 images found, many of which were not included in the current spreadsheet or upload.
These “phantom images” were not part of this import attempt and do not exist in the upload directory. Cache was cleared and the browser was restarted, but the same ghost images still appear.
Also, when trying to open the import status link, I get the error:
“Your bulk import may not be ready for viewing yet, or task ID b6ea2ce8-dfb0-4306-9223-def132029a51 may be invalid.”
All files were carefully renamed and checked for proper encoding and extension before uploading.

Can you provide steps on how to reproduce what you’re experiencing?

Prepare a bulk import spreadsheet (.xlsx) with 42 image records.

Place the 42 image files (.jpg) in the selected upload folder.

Access Wildbook and select bulk import.

Upload the spreadsheet and point to the image folder.

Wait for the import process to begin.

Notice that the system incorrectly detects 85 images, including outdated ones.

Try accessing the task link to monitor progress – get an error page.

Additional Note
I hope the images are correctly assigned to my project in Whiskerbook despite the errors encountered. Please confirm that only the 42 new images are processed and associated with the correct import task and project. Let me know if I should re-upload or if any manual cleanup is needed.

Hi @dcs.monitorabio, welcome!

It looks like your import was deleted before I could review it. It sounds like you may be describing this issue here, where the images in the Photo Review page make it looks like you’re uploading more photos than you currently are: "Delete ImportTask" doesn't delete associated media assets

The short answer is that the Photo Review page will show you a list of every photo you’ve ever imported into your Wildbook, not just the photos you’re importing right now. We’re actually beginning to roll out Wildbook version 10.8.0 to WIldbooks this month which includes a simpler bulk import interface and gets rid of the confusing Photo Review page from before.