What Wildbook are you working in? Turtles
What is the entire URL out of the browser, exactly where the error occurred? NA
Can you describe what the issue is you’re experiencing? Please help us with how to identify individuals; when we click on visual matcher nothing happens.The automated detection doesn’t seem to be working.
Can you provide steps on how to reproduce what you’re experiencing?
If this is a bulk import report, send the spreadsheet to firstname.lastname@example.org with the email subject line matching your bug report
Can you post a link to an example of an encounter this is happening with so I can take a look at what’s going on?
Thanks! Give me some time to look into why detection hasn’t kicked off yet.
Ok, it looks like Loggerheads haven’t actually been configured for matching. It was originally listed as a means of collecting data.
The good news is that the detector is currently being worked on and matching should be available in the near future. I’ll follow up and update this post whenever that’s ready.
Thanks Anastasia! Looking forward to getting the loggerheads up and running.