Support

Topic	Replies	Views	Activity
Matching in bulk upload region not expanding to designated area flukebook , resolved	13	468	July 17, 2025
Location ID problems in Lynx.Wildbook wildbook-for-lynx , has-ticket , resolved	6	280	July 17, 2025
Detection Stalled giraffespotter , resolved	3	207	July 15, 2025
Bulk Import stuck at committing results zebra , resolved	5	267	July 11, 2025
Duplicate Location ID - Can we merge? internet-of-turtles , resolved	3	221	July 9, 2025
Bulk import stuck in detection 250704 giraffespotter , resolved	4	297	July 8, 2025
Bulk import issues flukebook , resolved	2	283	July 8, 2025
Reorganization of my projects flukebook , under-review	10	242	July 3, 2025
Recent bulk uploads seem to be blocked in detection stage africancarnivore , resolved	1	207	July 1, 2025
Bulk Imports in ACW Stuck in Detection africancarnivore , resolved	1	215	July 1, 2025
ACW Imports stuck in detection africancarnivore , resolved	5	620	July 1, 2025
Manta Matcher Task Error mantamatcher , closed	3	246	June 30, 2025
Turtle ID not matching same turtle internet-of-turtles , has-ticket , resolved	6	314	June 11, 2025
Jobs entering slow queue giraffespotter , resolved	2	239	June 10, 2025
ARW: Bulk Import does not start detection amphibian-reptile , resolved	2	219	June 6, 2025
How many emails can be associated with an encounter? seadragonsearch , resolved	1	206	June 2, 2025
Data split from images in encounters flukebook , closed	3	242	May 30, 2025
Many New Individuals in Grevy's zebra Zebra Book zebra , resolved	6	348	May 29, 2025
No information on encounters without login internet-of-turtles , closed	1	298	May 29, 2025
Bulk Import Detection Not Processing flukebook , resolved	3	277	May 28, 2025
Matching not working for Epinephelus tukula grouperspotter , resolved	7	291	May 28, 2025
Editing Annotation sharkbook , resolved	2	246	May 28, 2025
Kogia Algorythm flukebook , resolved	1	232	May 27, 2025
Removed annotations are not deleted from images flukebook , resolved	5	389	May 27, 2025
Match results not loading on a bulk import flukebook , resolved	1	201	May 27, 2025
Mark Recapture Export – Nested Locations on Sharkbook sharkbook , closed	5	265	May 27, 2025
Remove erroneous bulk imports giraffespotter , resolved	2	221	May 23, 2025
Merging different encounters of the same individual as it refers to the same sighting flukebook , resolved	2	360	May 23, 2025
Where can I find the "Verbatim locality" field? whiskerbook , resolved	2	240	May 23, 2025
Updating an approved unique individual to a match flukebook , closed	2	188	May 23, 2025